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Free hotline valid only for calls from landline and only for calls from Ukraine:
weekdays 08:00 am to 08:00 pm and during weekends from 10:00 am to 05:00 pm.

Service

Perfect functioning of devices – accuracy of analyses and diagnosis

Technical knowledge, experience, ability to react quickly, constant attention to devices and client – that are criteria which we implement in providing service connected with utilization of laboratory devices of brand Siemens Healthineers. We are not only their supplier, but since 2011 also an exclusive certified service partner in Ukraine.  Their reliability in each moment is guarded by our technical specialists. Qualified staff ensures preventive and operative maintenance, an installation of new devices, a delivery of replacement parts or general maintenances. The perfection is the condition of professional activity of any laboratory, separately if a setting of diagnosis relies upon results reliability, saving of life and healing of our clients. Service is inseparable part of our effort to be reliable and long-term supplier of healthcare and other services on the top level.

We provide:

  • Regular warranty service
  • Operative repairs and controls of devices, on which we have a right for warranty service from the company Siemens Healthcare
  • Post-warranty service on the contract base
  • Periodical maintenance of analyzers
  • Delivering and professional installation of laboratory technology in provincial and district hospitals, universities and private medical facilities and laboratories
  • Trainings of laboratory staff for correct utilization of devices and instruments in two training facilities – in Košice in Slovakia, and Uzhgorod in Ukraine
  • We implement new possibilities and methods of better maintenance and service
  • Free HOTLINE on workdays 08:00 – 20:00.